Web App Interaction Design
🧑 Team size of 3 people
🕒 Oct 2020 - Dec 2020 (6 weeks)
🛠️ Sole UX designer collaborating with stakeholders from other disciplines
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❗ This project is under NDA so sensitive information has been redacted or altered
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PROBLEM OVERVIEW
The company's product is an all-in-one assessment and lesson plan online tool for literacy teachers in primary education
My task is to redesign the user interface of the 2 main features of the web app
→ To reduce frictions in the users' journey
→ To accomodate new features in the next update
The high-level goals of this project:
- Understand users current problems & translate them into design recommendations
- Create hi-fi prototypes for easy collaboration with developers & stakeholders
- Propose feasible design concepts that can be used to accommodate new features
My Role
Working in an end-to-end process as the principal UX designer with occasional collaboration with another UX designer, Digital lead & Principal developer
UNDERSTAND THE PROBLEMS
Previous audit reports were not thorough which prompted me to do a heuristics evaluation of the product
I compiled my findings of the issues in a Severity Ranking table in Notion. The ranking is based on the Priority Score formula that scored on Value, Effort & Confidence